FAQ
Frequently asked questions
Everything you need to know about running your key-holding and mobile security operation on Keylogg.
Keylogg is a multi-tenant, web-based CRM designed for professional key-holding and mobile security firms. It tracks keys, properties, staff activity, handovers, patrols, alarm responses and invoicing in one secure platform.
Yes. Guards use it on their phones to log unlocks, patrols and inspections with photos, while admins and the control room manage everything from a desktop dashboard.
Every firm gets fully isolated data through true multi-tenancy. Combined with role-based access, encryption and complete audit logs, it is built for the regulated UK security sector.
Yes. A dedicated client portal shows each client only their own properties’ status, logs and reports in real time — with no access to your internal staff or other clients’ data.
Keylogg keeps a complete, time-stamped audit trail of every key movement and activity, with exportable reports designed around SIA-focused inspections and compliance.
Common security workflows are built in — lockups, unlocks, ad-hoc key collections, scheduled mobile patrols and ad-hoc alarm responses — each with its own smart digital form.
Billable events (unlocks, patrols, call-outs, inspections) are auto-captured as work happens. You can generate recurring retainership invoices and ad-hoc invoices, choosing exactly which columns appear on the PDF or Excel export.
Book a free demo and our UK-based team will walk you through the platform, help migrate your existing key and property data, and get your control room live quickly.
Still have a question?
Contact our team